1) Acceptance of These Terms
Welcome to MaidPhone.ai ("MaidPhone," "we," "us," or "our"). By accessing our website, requesting a demo, purchasing services, or interacting with our communications (including SMS), you agree to these Terms of Service ("Terms").
If you do not agree, please discontinue use of our services.
2) Services & Scope
MaidPhone provides marketing systems, automation tools, CRM setup, website development, and communication systems for home service businesses.
Scope of Work
All services, features, and deliverables are defined by:
- Your selected plan or subscription
- Onboarding agreement or proposal
Services may include:
- Website design & optimization
- Lead capture and automation systems
- Missed call text-back and messaging
- Review generation systems
- CRM and pipeline setup
- Follow-up and reactivation automations
MaidPhone does not guarantee specific results such as rankings, number of leads, or revenue.
3) Account Access & Responsibilities
You agree to:
- Provide accurate business information
- Maintain login credentials securely
- Grant access to necessary platforms (Google Business Profile, domain, etc.)
You are responsible for all activity under your account.
Failure to provide access or accurate information may delay or limit service performance.
4) Pricing, Payments & Billing
Subscriptions
Services are billed on a recurring basis (monthly unless otherwise stated).
Payments
By subscribing, you:
- Authorize recurring charges
- Agree to pay all fees associated with your plan
Late or Failed Payments
Failure to pay may result in:
- Suspension of services
- Loss of system access
- Additional fees where applicable
5) Cancellations & Termination
- You may cancel at any time unless otherwise agreed
- No refunds for completed billing periods
- Services remain active until the end of the billing cycle
MaidPhone reserves the right to suspend or terminate services for:
- Non-payment
- Misuse of systems
- Violation of these Terms
6) Performance Disclaimer
MaidPhone provides systems designed to improve business performance. However, we do not guarantee:
- Search engine rankings
- Lead volume or conversion rates
- Revenue or business growth
Results depend on multiple external factors including market conditions, competition, and client responsiveness.
7) Platform & Third-Party Services
MaidPhone integrates with third-party platforms (e.g., Google, Meta, telecom providers). We are not responsible for:
- Platform outages
- Changes in third-party policies
- Delays or failures caused by external services
8) Data & Usage
You retain ownership of your business data.
MaidPhone may access and use data solely for:
- Delivering services
- Improving systems
- Supporting your account
We do not sell your data.
9) Limitation of Liability
To the fullest extent permitted by law, MaidPhone is not liable for:
- Lost profits or revenue
- Missed opportunities
- Indirect or consequential damages
Our total liability is limited to the amount paid by you for services in the most recent billing period.
10) Reviews, Testimonials & Media
By working with MaidPhone, you may allow us to:
- Use screenshots, reviews, or results for marketing purposes
- Display non-sensitive performance data as proof
You may request removal at any time.
11) SMS Program Terms ("MaidPhone Messaging")
Program Description
By opting in, you may receive messages related to:
- Lead notifications
- Appointment confirmations
- Follow-ups and reminders
- Account updates
- Occasional promotions
Opt-Out
You can cancel SMS at any time by replying STOP. You will receive confirmation and no further messages.
Help
Reply HELP or contact: info@maidphone.ai
Message Rates
Message and data rates may apply. Frequency varies.
Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.
Privacy
For more information, please review our Privacy Policy.
12) Intellectual Property
All MaidPhone systems, automations, processes, and branding remain the intellectual property of MaidPhone.ai.
Clients are granted limited access to systems during an active subscription.
13) Updates to Terms
These Terms may be updated at any time. Continued use of services constitutes acceptance of updated Terms.
14) Privacy Policy
Your use of MaidPhone services is also governed by our Privacy Policy.
15) Contact Information
If you have any questions regarding these Terms, contact:
MaidPhone.ai — info@maidphone.ai